![confluence server confluence server](https://community.synology.com/images/picture/1280x1280/587/1541589841_F0V7x.png)
- #CONFLUENCE SERVER HOW TO#
- #CONFLUENCE SERVER UPDATE#
- #CONFLUENCE SERVER MANUAL#
- #CONFLUENCE SERVER SERIES#
This causes Confluence to duplicate the entire page content.
![confluence server confluence server](https://wac-cdn.atlassian.com/dam/jcr:a22c9f02-b225-4e34-9f1d-e5ac0265e543/Confluence@2x-blue.png)
Modifying a page attachment, or a related page with an attachment sometimes resets the editor state, resulting in Confluence duplicating the entire page during editing.ĬONFSERVER-73383 - Duplicate Content Shown When Editing A Newly Published Page CLOSEDĬonfluence provides an unexpected page version to the collaborative editor resulting in the use an incorrect editor state when merging. This causes Confluence to treat all the content on the page as new content from another editor resulting in content duplication of the entire page.ĬONFSERVER-69074 - Duplicate Content Shown When Editing A Page After Modifying An Attachment CLOSED
#CONFLUENCE SERVER SERIES#
We really appreciate the assistance from the customers who have contributed to this investigation as it has led to the identification of the issues below.ĬONFSERVER-59227 - Duplicate content shown when editing a page CLOSEDĪ series of faults can occur during editing that results in Confluence comparing the existing page with an empty page. Throughout the process of investigating and fixing these issues, we’ve received dozens of Collaborative Editing Feedback Tool reports (more on this below) to review.
![confluence server confluence server](https://assets-global.website-files.com/611a19ba853b746b32f6b402/6154bf4682ffc9ff66b72adc_615203a24edb08f28217e39e_Confluence.jpeg)
Behind the scenes, the various tickets are being regularly reviewed and work is continuing on fixing the various causes of the behaviour being experienced by users. We understand this may have given our users the impression that fixes have been slow and still haven’t worked, and that Atlassian isn’t treating the issue as a priority. The challenge has been that each of these issues has been incredibly complex to investigate due to limited visibility of data involved in the issue, and that the behaviour of each of the issues appears identically to an end user. There are multiple scenarios where we provide the collaborative editor with conflicting information, and it falls back to this safety mechanism, to preserve all the content.
#CONFLUENCE SERVER HOW TO#
When the collaborative editor encounters a scenario it is unsure of how to handle, it will keep both versions of the content in order to allow the user to recover the content they want to keep.
#CONFLUENCE SERVER MANUAL#
This unintended duplication is frustrating to users as it requires manual intervention to correct, or perhaps worse, may not be noticed at all.Ĭontent duplication is a symptom of several underlying problems with collaborative editing. Content duplication can also occur more subtly with only small subsections of content duplicated. This duplication is most apparent when a page is published and the content appears longer than the user expected. Content duplication issues under investigationĬontent duplication is when either an entire page, or a subset of content on a page unexpectedly appears twice in the Confluence editor whilst collaborative editing is enabled.
#CONFLUENCE SERVER UPDATE#
Moving forward, we’ll use this blog post as a centralised “one stop” location that we’ll update as our understanding of the problems evolve and grow. Over time there has been growing frustration at th e perceived lack of progress and updates from Atlassian, and so we wanted to ensure we are open about the challenges, and in providing updates and information about the problems impacting you and your users. Firstly I’d like to say that we have been closely following the comments and reports from users in the various tickets I’ll detail below. Recently we’ve seen a spike in user reports of content duplication in both Confluence Server and Data Center products. I’m here to share some updates and information with you regarding some issues we’ve been facing in Confluence. My name is James, and I’m an Enterprise Support Engineer on the Confluence Server and Data Center team.